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Manchester Evening News
Manchester Evening News
National
Thomas George

'Utter shambles' at chaos-hit Manchester Airport as queues stretch back to the CAR PARK

Passengers have again faced huge delays at Manchester Airport as queues stretched back to the car park this morning. Angry travellers took to social media to complain about the waiting times at the chaos-hit airport.

One man tweeted a photo of a queue which he said stretched back to the multi-storey car park at Terminal 3. They later added: "3hrs from arriving to getting on the plane just as gate closing. Shambles. Your staff need help!!"

Another passenger described the queues as an 'utter shambles' and 'the worst ever'. Meanwhile, one man shared a photo of a security queue he was waiting in which stretched back to the multi-storey car park at Terminal 3.

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They warned: "If you are flying out of @manairport T3 today, get to the airport as soon as you can. This is currently the security queue - out of the terminal, across the bridge, and into the T3 multi storey car park!"

A fourth passenger said it had taken almost four hours from arriving at the airport for them to reach their gate. They said: "I’ve been at @manairport since 4am. And I’ve just got to my gate now.

"Thank god my flight was delayed. The airport is utter carnage, no organisation at all, and the staff look lost, utter disgrace."

Manchester Airport has suffered months of delays, cancellations, and baggage issues, resulting in thousands of angry customers and holidaymakers. The airport's new managing director Chris Woodroofe has admitted peak-time queues would continue over the coming months - but vowed to ‘get passengers on their way’ as they head through the holiday season.

Passengers say they were forced to queue from the multi-storey car park at Terminal 3 (@____Rich____)

A spokesman for Manchester Airport said: “We apologise to any passengers whose experience at Manchester Airport this morning was not how they would like it to be.

“During our ongoing recovery from the pandemic, we continue to advise customers there may be some times when security queues are longer than usual, which is why we advise people to arrive three hours before their flights.

“This morning, while the vast majority of people passed through security in under 30 minutes, waiting times peaked at more than 60 mins in two of our terminals for a period of time, and we are sorry for any inconvenience caused.”

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