Online banking services for one of the UK's largest banks went down on Friday night.
HSBC customers reported that their cards had declined in supermarkets and restaurants, with some having to leave collateral for their meals. It had confirmed the outage at 10.30pm on Friday night, Hull Live reports.
Some users posting on Twitter said they had been unable to use the service since 8pm. One upset customer posted: "This is ridiculous. I had to walk out of the supermarket without my shopping as my card was declined and the ATM rejected my card as well.
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"Even online app is not working. I can’t use the chat function and all your phone lines are closed!"
Another added: "It's 2022. I don't expect one of the biggest banks in the world to stop working."
The bank posted on Twitter at 1.37am that services were reinstated following an investigation into the outage. Announcing the end of the issue, HSBC UK said: “Banking services are back up and running following an earlier service disruption. To those impacted, thanks very much for your patience and we’re really sorry for the inconvenience."
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