An unconscious and unresponsive toddler was saved by three quick thinking Asda employees after they heard his frantic mum's pleas for help.
The trio sprung to action and immediately started to provide first aid to the 18-month-old as they comforted his distressed mother.
Laura Black, Holly Sim and Clare Hopps have now been praised for their heroic actions after the baby was treated by paramedics at Gateshead superstore.
First aider Laura, 39, was the first on the scene after heard frantic pleas for help, the Mirror reports.
The store's security section leader and mum to three-year-old Kallum, said: "All I heard was someone saying 'can someone help me, help me, please' and I saw this lady cradling her son. My heart just sank, it really did."
She recalled: "I got them into the first aid room and him onto the bed to assess the situation. He was non-responsive, but still breathing, although it was very shallow.
"I knew the situation wasn't great so I immediately dialled 999."
Colleague Holly took over on the phone to relay the situation to the call handler while Laura continued to help the poorly tot.
She said: "The baby had a very high temperature – he was so warm he was cooking. I started to strip him down.
"Being a mum myself and having many years of first aid knowledge, I just knew I had to get this little one cool."
After the seriousness of the situation was described to 999 call handlers, Holly was told to get the in-store defibrillator which was thankfully not needed.
"I turned the little boy onto his side and gently nudged him. He cried, as he didn't like it, but it was a such relief that he came round," Laura said.
The boy's distressed mum was comforted by Asda colleague Clare as the anxiously waited for paramedics to arrive.
First responders provided medication and checked the boy over before giving him the all clear to go home.
The grateful mum has since returned to the supermarket to praise the actions of the trio and thanked them for saving her son, who has recovered but is undergoing further tests.
Employee of 22-years Laura said: "When the medics arrived they said we'd done the right thing.
"What went on for possibly 20 to 30 minutes felt like a lifetime," she admitted. "I just did what any first aider would have done and mum instincts kicked in as well.
"I was proud of what I did and being able to assist. The key component was to not panic and intuitively do what I've been trained to do."
She added: "Afterwards I went for a glass of water and locked myself away in the security room and I actually did cry. The adrenaline rush gets you through it but when you come down the emotion hits you."
Tracey Warren, customer trading manager of the Gateshead store, said: "We're all so proud of Laura, Holly and Clare for what they did. The boy's mam came into the store the following week to see me.
"She was very emotional and so thankful; she was in floods of tears. She said it if wasn't for the colleagues' actions that day her little boy may not be here today."
Don't miss the latest news from around Scotland and beyond - sign up to our daily newsletter here.
