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Liverpool Echo
Liverpool Echo
World
Levi Winchester & Kate Lally

Universal Credit claimants may be owed cash from the DWP

A number of Universal Credit claimants might be entitled to money back from the Department for Work and Pensions (DWP) if they have previously taken out a “hardship payment”

The cash is emergency money given to people whose benefit has been cut because of a sanction or penalty for fraud. It is normally worth roughly 60% of the amount you were sanctioned by in the last month, the Mirror reports.

The idea is that this payment helps you cover household expenses like food and bills, and it is technically a loan, that normally needs to be paid back.

READ MORE: DWP full list of money being paid out at Christmas 2022 to help with bills and food

However, if you had previously asked for the repayments to stop, but you were refused, you can now ask the DWP to review your case. This means you could potentially be due money back - but it is still down to the DWP to decide whether you’re owed any refund.

You can ask the DWP to review its decision not to stop the repayment of your hardship payment if all of the following apply:

  • You asked the DWP (either Universal Credit or DWP Debt Management) to waive the repayment of a hardship payment between January 1, 2014 and January 11, 2021.

  • The DWP refused your request to waive the repayment.

  • You have repaid the hardship payment.

You will also need to show that either:

  • You could not afford to repay the hardship payment at that time.

  • Repaying it had a significant effect on your or your family’s health or wellbeing.

You can apply from today and the deadline is June 19, 2023. This applies to Universal Credit claimants in England, Scotland and Wales.

You will need to provide evidence from the time you were repaying your hardship payment that shows:

  • You could not afford to repay your hardship payment, or

  • Repaying your hardship payment affected your or your family’s health or wellbeing

This could include:

  • Financial information from the time, such as bank statements, information about loans, or letters from creditors

  • Information from a doctor or other medical professional saying that repaying the money caused a health condition or made it worse

You should also provide information about your income and living costs at the time to support your application. You can also write a letter, as long as it answers all the questions on the form, and post it to: Debt Management (C), Mail Handling Site A, Wolverhampton, WV98 2DF.

The DWP will decide whether you’re due a refund. This means you’re not definitely guaranteed to get any money back at all. The DWP will contact you within six weeks of receiving your application to let you know it has been received.

They will then send you a decision about your application within 13 weeks of receiving it.

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