United Utilities issued an update after water was returned to thousands of homes following a pipe burst.
People across six Merseyside postcodes were left with little or no water after a pipe burst in the early hours of Saturday (July 25). The burst pipe on Church Road, Litherland flooded the street and it has been closed from Netherton Way to Hawthorne Road.
The issue affected 32,000 people living in the the L21, L30, L9, L23, L10 and L22 postcode areas. As a result, many businesses had to shut and free water was handed out at stations in Crosby, Netherton and Litherland.
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Repairs took place over the weekend and were complete by 9pm on Sunday. People were told to expect their water supply to return by 10pm.
On Monday (July 25), United Utilities updated those affected by the burst pipe. Though water has been restored, the water pressure may not be back at usual levels, as water has been restored gradually in order to avoid further problems.
Additionally, the water supplier said that discolouration could occur but this should clear after a short time. People affected by the burst pipe have also been reminded that they are entitled to compensation.
According to traffic news service Inrix, the road remains closed in both directions. However, traffic is said to be coping well.
The full statement on the water company's website read: "We’d like to thank everyone for their ongoing patience and understanding over the weekend. We’re really sorry for the disruption to your water supply, caused by a large burst on Church Road. The damage was severe and led to an extremely complex repair, which took longer than we’d hoped to complete.
"Restoring supplies has been our top priority and our teams have worked round the clock to complete the repair. Where possible we have had water tankers pumping additional supplies into the network to help with attempts to get taps flowing again.
"There could be a delay in your water pressure returning to what you are used to, as we have to turn the water on gradually after a repair to avoid further problems.
"Sometimes after a repair discolouration to supplies may occur, this is due to the repair work on the pipe and should clear after a short time. Please take a look at our discoloured water page for more information. Please be assured, we will be keeping a very close eye on the situation over the next couple of days to ensure all customer’s supplies do return to normal.
"A quick reminder for customers impacted, we will proactively contact and automatically pay any customer entitled to compensation so customers don’t need to get in touch with us directly about this."
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