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Evening Standard
Evening Standard
World
Tom Davidson

UK airport chaos after Border Force passport e-gates crash nationwide

Airports across the UK have been hit by a fault on their Border Force passport e-gates.

The problem is affecting the e-gates system at a number of airports, including Heathrow, Stansted, Gatwick and Manchester.

It has not been confirmed how many airports are affected but social media reports indicate it is widespread and has been ongoing since before 8pm on Tuesday.

A Heathrow spokesperson said: "Border Force is currently experiencing a nationwide issue which is impacting passengers being processed through the border.

"Our teams are supporting Border Force with their contingency plans to help resolve the problem as quickly as possible and are on hand to provide passenger welfare. We apologise for any impact this is having to passenger journeys."

A London Gatwick spokesperson said: "Some passengers may experience delays at immigration due to a nationwide issue with UK Border Force e-gates.

"Our staff are working with UK Border Force - who operate passport control including the e-gates - to provide assistance to passengers where necessary."

The UK Border Force are yet to comment on the disruption.

More to follow.

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