Following recent deadly incidents involving vehicles from Turo on New Year's Day in New Orleans and Las Vegas, the company's CEO, Andre Haddad, addressed concerns about the drivers who used the peer-to-peer car-sharing service. Haddad stated that there were no 'red flags' regarding the drivers involved in the incidents.
It was revealed that both drivers, one allegedly involved in an attack in New Orleans and the other driving a Cybertruck that exploded in Las Vegas, were decorated members of the military. Turo, which conducts background checks on its customers, had verified that both drivers possessed valid driver's licenses, with one having been honorably discharged.
Haddad explained that Turo's safety measures involve analyzing over 50 data points through algorithms. These data points include factors such as vehicle horsepower, renter details, location of the rental car, and booking times. The information is utilized to generate risk scores for Turo users, contributing to the company's strong safety track record over the past four years.
Addressing the aftermath of the incidents, Haddad emphasized that Turo is cooperating with law enforcement to aid in the investigations. The company's primary focus remains on ensuring the safety and security of its users and vehicles.