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Wales Online
Wales Online
National
Ellie Kemp & Richard Blackledge

TUI warning as holidaymakers targeted in phishing scam

Holidaymakers are being targeted in an online scam, travel firm TUI has warned. Fraudsters are trying to get people to give away their personal details, the company says.

TUI said it had been made aware of the scam and issued an alert via its official Twitter account, the Manchester Evening News reports. A post by TUI UK warned: "We're aware of a phishing scam targeting TUI customers on Twitter.

"Please do not send any personal information to email addresses given to you by other users. If you're unsure please contact us here or via Live Chat and we'll confirm if the address is genuine."

The National Cyber Security Centre says phishing is when "attackers attempt to trick users into doing 'the wrong thing', such as clicking a bad link that will download malware, or direct them to a dodgy website."

The Government says: "Report misleading websites, emails, phone numbers, phone calls or text messages you think may be suspicious. Do not give out private information (such as bank details or passwords), reply to text messages, download attachments or click on any links in emails if you’re not sure they’re genuine."

Emails should be forwarded to report@phishing.gov.uk and texts forwarded to 7726, while scam or misleading adverts should be reported to the Advertising Standards Authority. Contact Action Fraud if you think you’ve lost money or been hacked because of an online scam or fraud and you’re in England or Wales.

Last September the Office for National Statistics (ONS) said number of people falling prey to fraud had risen by 25% in the previous two years, with 4.5 million offences in a 12-month period. The most common method was phishing messages, mostly pretending to be from a delivery company or bank.

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