Whether we like to admit it or not, customers can singlehandedly be the best and worst thing about working with members of the public.
At the best of times, a good customer can make your active job a walk in the park - and if you happen to fall across an awkward customer is quite the opposite.
Some cheeky people out there even debate the possibility of getting their own back on those that do them dirty.
Jamie Young of A1 Tree Surgeons of Whitworth Lancashire did just that - with a customer who refused to pay £40 for their hedge trimmings.
Taking matters into his own hands, the man and his employees poured more than a quarter of a ton of trimmings back into the customer's lawn.
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He brutally dumped the hedge trimmings into the neighbour's garden - after the customer reportedly "refused to pay £40" as her hedge wasn't pruned into the shape she wanted.
Jamie, 37, suspected something was strange - after the woman "hid" inside her home during and after the job at hand.
Four days later, the man claims that he received a text from the miffed customer declaring she wouldn't be paying for the work done at her property on the outskirts of Rochdale, Greater Manchester.
The woman reportedly said the "uneven and unsymmetrical" work wasn't in her desired Christmas tree shape - despite Jamie insisting he told her that it would be impossible to do beforehand.
Footage shows the tradie and two pals lugging two bulging sacks of hedge trimmings from his truck - and tipping them over the customer's fence.
The mass waste can then be seen in two giant heaps on her lawn next to her newly-pruned conifer.
Jamie tells the camera: "This is what happens to customers who refuse to pay for a job."
On Saturday, 16 July, the tree surgeon dumped the clippings for work that was completed the week prior.
Despite the savage revenge, he admitted that the ordeal didn't give him any personal satisfaction.
However, he felt he need to share the message that the customer's alleged actions aren't acceptable.
The clip was shared on Facebook and has been viewed more than 40,000 times - with people praising the dad-of-five's actions, claiming he'd done a "great job".
Jamie, from Lancashire, said: "This was a last resort to get my point across that it's not on.
"It's a bit of a sorry situation over £40. You'd expect it to be over £1,400 or £4,000, not £40.
"I don't expect a penny until people have seen the job and they're happy with it and that's how I've always worked.
"The woman was in but didn't come out. I thought that was weird, like she was hiding.
"I think she thought she'd rip me off and if I kicked up a fuss it'd look bad on me - but she thought wrong. It backfired."
Jamie admitted that the ordeal has nothing to do with the money - and instead is about the "principle".
The customer claims that Jamie hadn't followed her request to make it look like a Christmas tree - despite Jamie claiming he told her he'd have to use a flat-top style.
"I explained when I was quoting that you can't have a conifer at a point when they're pruned," he explained.
"You can't make something look like a Christmas tree when it doesn't want to be because they're all dead inside.
"Her attitude was all wrong, so I just thought, 'you can have your cr*p back'."
The woman apparently took offence at the video being posted online and Jamie claims the woman said she had £40 "waiting" for them at the house.
The company responded by telling her, "you can keep your money, some of us aren't that desperate" - before the two angered parties stopped speaking.
Jamie has been a tree surgeon for 15 years and has been running A1 Tree Surgeons for the past five, yet he claims it's the first time he's had to resort to such drastic measures.
A1 Tree Surgeons' Facebook post said: "I didn't want to do this and it's the first time in 15 years I've had to.
"This is what happens when you refuse to pay for a job, your waste will be returned as I'm well within my rights to do so."
One user commented: "Good job lads. More people need to stand up to these non-payers. All your hard graft wasted."
Another said: "Good one, I would have spent an extra 10 minutes and spread it all over the yard."
A third added: "Well done lads, it's only what they deserve."
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