An easyJet passenger allegedly "screamed" in a Welsh toddler's face when he started crying on a flight from Turkey to Manchester. Leo Brancroft, 2, was left terrified by the altercation with the man, who is thought to be in his 60s or 70s, his mum, Sophie, has claimed.
Sophie, from Rhyl, also alleged that the passenger pointed his finger at her child's face, reports North Wales Live. Explaining what happened, she said Leo became tearful because of the sound of the engines and this provoked the passenger's irate reaction.
"The engines started up and Leo started crying, he was crying for a while and then a man in his 60s or 70s in the seat in front screamed in his face 'shut up' at the top of his voice," she said.
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"He was pointing in Leo's face as well. I warned him to get out of Leo's face. I put my hand up and asked one of the staff if they could move us but they said I'd have to wait 10 minutes. I told them that we couldn't wait as the man was screaming at us."
She said she was "very grateful" when a couple sitting behind them offered to switch seats with them. But she is concerned about the impact the incident has had on her tot.
"Leo was nearly sick he was crying so hard - he's only two years old. We had been on holiday before when he was seven months old and we'd been to Turkey for two weeks this time. I'm worried that the next time we go on holiday now, he'll be scared."
An easyJet spokesperson told North Wales Live: "We are very sorry to hear about Ms Bancroft and her son’s experience during their flight from Dalaman. Our crew are trained to assess any issues onboard and act appropriately to ensure our customer’s wellbeing and we are getting in touch with Ms Bancroft to understand more about her experience and offer further assistance."
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