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The Independent UK
The Independent UK
National
Neil Lancefield

‘Thousands’ of drivers impacted by faulty ticket machines

  • Drivers across England are being sent parking charge notices (PCNs) of up to £170 from private parking companies due to faulty ticket machines.
  • Drivers claim they entered their registration details correctly, but the machines printed incorrect information on their tickets, leading to PCNs.
  • Campaigner Lynda Eagan estimates thousands have been affected, citing issues like "sticky keys" and machines that accept payment before full registration entry.
  • The RAC calls for the reintroduction of a government-backed code of practice for private parking companies to address these issues.
  • Transport Secretary Heidi Alexander acknowledges the problem and states the government is working on a code of practice to improve standards in the private parking industry.

IN FULL

Parking machines ‘set up to trap people’ as thousands sent tickets

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