The Works said some stores have been forced to shut after a cybersecurity incident caused issues with its tills. The stationery and books retailer said the hack also resulted in new stock deliveries to its stores being temporarily suspended and longer delivery times for online orders.
It said store deliveries “are expected to resume imminently” and its normal online service levels are steadily being reintroduced. In a statement, The Works said: “There has been some limited disruption to trading and business operations, including the closure of some stores due to till issues.
“The company does not currently anticipate that this incident will have a material adverse impact on its forecasts or financial position. Customers can continue to shop safely at The Works, both in store and online.
“All debit and credit card payment data are processed securely outside the group’s systems, via accredited third-party networks, and, therefore, there is no risk that this payment data has been accessed improperly.”
