From energy companies to telecommunication providers, the top 10 most complained-about companies in Ireland have been revealed, with some surprising results.
As published in a recent report by the Competition and Consumer Protection Commission (CCPC), an independent statutory body that enforces competition and consumer protection law in Ireland, the most complained company throughout 2022 in Ireland was Eir, the principal telecommunications provider in the country.
Other companies included an energy provider, air travel companies, retailers and a ticket provider.
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The top 10 most complained-about companies throughout 2022 in order, according to the consumer watchdog were:
- Eir
- Bord Gáis
- Harvey Norman
- Ryanair
- Sky
- Currys
- Vodafone
- Aer Lingus
- Ticketmaster
- PowerCity
Anyone in Ireland who has a complaint related to anything got to do with consumers can contact the CCPC and the watchdog will provide them with free advice on what to do.
Overall, 32,431 consumers contacted the CCPC helpline last year, with 7,352 of them being sent to the small claims court.
90% of the consumer queries and complaints were related to Ireland-based businesses and complaints related to utilities and fuel more than doubled when compared to 2021 figures.
Kevin O'Brien, from CCPC, said in a statement: "Whether there's a strange noise coming from your new car or you can't log in to your online streaming service, you have rights.
"Value for money is of paramount importance to consumers this year, and consumers have a right to reliable goods and services. Unscrupulous traders depend on people not exercising their rights," he added.
You can visit the CCPCs website for comparisons on mortgages, student loans, credit cards, saving accounts and more.
It also has a mortgage calculator, extra mortgage payments calculator, spending calculator and budget planner available for anyone to use for free.
Its helpline can also be used for people with personal finance queries.
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