Robert Taylor is a lucky man. He won a progressive slot machine jackpot worth more than $229,000 during a trip to Las Vegas in early January.
Unfortunately, he didn’t know it at the time. Neither did the Treasure Island Resort & Casino where he won it; his machine malfunctioned, leaving both sides unaware of the windfall. By the time the Nevada Gaming Control Board and the casino did a full review of the system and found out the error, Taylor had already returned home to Arizona.
That left the NGCB to play detective. All it had was a face on security footage. But after pouring over the tapes at Treasure Island and other Vegas casinos, interviewing witnesses, and even pulling the rideshare data of the cars that shuttled him around The Strip, the board found its man.
Here’s what the NGCB said in its official press release:
Immediately after confirmation that the patron had won the jackpot, multiple attempts to identify the patron by the casino were unsuccessful. At that point, the Board initiated an extensive investigation, conducted by multiple agents of the Board’s Enforcement Division, to obtain the identity of the patron. The investigation included the review of multiple hours of surveillance footage across multiple gaming properties, numerous witness interviews, a study of electronic purchase records, and the analysis of rideshare data obtained the Nevada Transportation Authority and a rideshare company. The exhaustive investigation resulted in successfully identifying the patron as Robert Taylor.
20 days after winning a $229,368.52 jackpot, Taylor finally found out about it. It only took weeks of research and detective work to ensure he got the payout he rightfully won.
