Residents of a narrow street say buses go up and down it 72 times a day and have asked councillors to re-route one of the services.
Councillors representing Burry Port, Carmarthenshire, said people living on Glanmor Terrace had requested the route of the X11 service to be changed due to buses causing gridlock and poor air quality.
From Sunday, August 28, the X11 Carmarthen to Swansea bus will miss out Glanmor Terrace, travelling along the road behind Woodbrook Terrace and then right along the B4311 instead. Operator First Cymru, which has published details of the re-routing on its website and is putting notices in bus stops, said the timetable will be unaffected.
Cllrs John James and Shelly Godfrey-Coles said in a joint statement that the re-routing request had been made in meetings by residents who had counted an average of 72 bus movements on Glanmor Terrace per day. More people live there now that a new council housing scheme has been completed. You can get more Carmarthenshire news and other story updates by subscribing to our newsletters here.
The two Labour councillors said they had wanted a bus service reinstated on Gwscwm Road and Colby Road but that they were advised it wouldn't be commercially viable. The duo said they were working with the county council to ensure people who lived in sheltered housing on Glanmor Terrace would get a reliable B1 service from August 28 to take them to the nearest X11 stop.
Cllrs James and Godfrey-Coles said they had emailed a resident of the Plas y Mor sheltered housing complex about the change of route and that it had been printed off and put on the notice board. They said they would visit Plas y Mor once they had all the up-to-date details, and added that the shelter by the railway level crossing on Church Road, at the top of Glanmor Terrace, was being earmarked as a stop. "We have tried to cater for everyone impacted by this change and feel with the new stops, many will be better off," they said.
One resident of Glanmor Terrace, however, said she hadn't been made aware of the X11 re-routing proposal and some elderly residents were upset about it. "There wasn't any public consultation," said the woman, who asked not to be named.
In their statement, Cllrs James and Godfrey-Coles said they had been advised that a consultation did not have to take place, but that they'd taken steps to communicate with residents.
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