A Tesco customer has claimed they scanned £500-worth of food for £100 after a glitch at the self-checkout. Other shoppers found their totals were in the minus sum due to the same error when they went to pay for their shop.
While some shoppers were delighted by the glitch, others have been left furious after the glitch was shared on a popular Facebook group. One Tesco shopper ended up with a total of -£150.75 on just seven items and claimed that they were able to check out despite this clearly inaccurate sum, reported Birmingham Live.
The shopper noticed the promotions were randomly adding to certain products. In the post, the customer said: “I didn’t think it would work - I was sure it would autocorrect at checkout. Massive glitch on self serve."
Read more: Tesco apologises as store forced to bin 'trollies' full of food due to fridge failure
Others have had similar experiences but say the calculation corrected itself. As this is clearly a glitch, Tesco would be within its rights to decline the sale.
Mark Gibson said: "This happened to me on a shop. Got over £500 worth in the trolley but came up at just under £100, corrected at self scan and I asked why but they had no idea as to why it was scanning that way.
"They scanned everything again on a different scanner and it still came up cheap but they said they couldn't let me have it. So I just said I no longer wanted it."
Claire Louise said: "I had this with reduced Easter eggs I was like 200 in credit so then done a 200 shop so I’d pay nothing... Got to the till it corrected itself and my shop was stupidly expensive! [sic]"
Kimberly Louise also commented: "This happened to me a few months back and it did correct itself when I got to the till unfortunately."
A Tesco spokesperson said: "This relates to a small system glitch that happened around ten months ago and impacted a very small number of products. It was corrected at checkout so did not result in shopping being charged incorrectly and was fully resolved at the time."
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