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Wales Online
Wales Online
Entertainment
Levi Winchester & Brett Gibbons

Tesco Clubcard announces huge change for mobile phone users - all you need to know

Tesco customers who use Clubcard vouchers to save pounds on their mobile phone bills have just a few hours left to snap up a “double up” offer. The value of swapping Clubcard vouchers for Tesco Mobile coupons is being slashed from 8.59am tomorrow (June 15).

Currently, 50p worth of Clubcard vouchers can be exchanged for £1 off a Tesco Mobile bill. But this will be reduced by half from tomorrow. Tesco shoppers have to log into their Clubcard account to exchange their vouchers, reports the Mirror.

To complete this, customers should choose the amount of vouchers they want to exchange and which “Rewards Partner” they want to redeem them against. Shoppers will then receive an email with a unique code - which will be included in the “My Rewards section” if the order was placed through the app.

Once vouchers have been exchanged, they will be valid for six months - if this is completed before 8.59am tomorrow, they’ll still be worth double their face value until they expire. If the vouchers are used againstTesco Mobile, they can cut the cost of a phone bill or reduce the price of a new handset.

You’ll need to enter your code either at the checkout stage of purchasing a new phone, or into the bill section of your Tesco Mobile account if you’re reducing your bill. The move comes after Tesco recently hiked its prices for out-of-bundle calls and texts from February this year.

The price of making a call if you go over your allowance has gone up from 25p per minute (plus a 10p minimum charge) to 55p (27p minimum charge).

Meanwhile, sending a text outside of your monthly package jumped up from 10p per message to 20p, while it now costs 55p per minute to listen to your voicemail instead of 15p. Using mobile data after exceeding your allowance remains the same at 10p per megabyte.

Both pay monthly and pay-as-you-go users have also see an increase in charges for using out-of-bundle services.

The cost of sending a picture message has risen from 25p per message to 55p, while calling a non-standard number has jumped from 20p per minute (plus a 10p minimum charge) to 55p (27p minimum charge). Calling a 084/087/09/118 number has gone up from 25p per minute (plus a 25p minimum charge) to 55p (55p minimum charge) along with a service charge.

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