Tesco and Sainsbury’s shoppers have accused the supermarkets of “ruining” Easter after discovering their chocolate eggs were damaged and melted, or shops had run out of goods.
One customer shared a photo online that showed an Easter egg that had melted in on itself and looked discoloured.
The disgruntled social media user said they purchased the Galaxy Enchanted Eggs product from their local Tesco Express store.
They tweeted: “Ever so disappointed to find my Easter egg bought from my local Tesco Express store in this state when I opened it!”
Other customers complained about a lack of stock in Tesco, with less than two days to go before Easter Sunday.
One person said: “No Easter eggs … useless. You’ve ruined Easter!”
Sainsbury’s shoppers have also raged about spoiled chocolate, with one person showing an image of a taped up Cadbury Twirl egg online.
Have you received a broken or spoiled Easter egg this weekend? Let us know in the comments below.
They said: “When you order an Easter Egg from Sainsbury’s and it's battered and taped up.”
Another fumed: “How do I contact you to arrange refund for a mouldy melon and squashed Easter egg delivered today?”
And a third shopper called Sainsbury’s Easter egg collection “woeful” and added: “The only big Cadbury egg at my local (Northfield) is Fruit and Nut.
“No one under 60 likes Fruit and Nut! If I go to a bigger store (Longbridge) I can get a Crunchie one.
“Where are the Dairy Milk, Caramel, Wispa, Mini Egg and Creme Egg ones?”
A Tesco spokesperson said: "We take great care to ensure our Easter eggs are sold in the best possible condition.
"But on the rare occasion a customer is unhappy with the quality of their egg, we're happy to arrange a replacement or refund if the customer returns the item to store."
Sainsbury's has been contacted by The Mirror for comment.
The Consumer Rights Act means any products you buy must be of satisfactory quality, fit for purpose and as described.
If you've purchased an item that isn't up to standards, your first port of call should be to contact the supermarket for a refund or an exchange.
The same goes for if you've ordered an item for delivery, and it has arrived or breaks during transit.
Sadly, the shop doesn't have to replace your item if it is out of stock but they should offer a refund if the item is genuinely not up to scratch.
We've answered five common consumer rights questions here, including what you need to know if you're struggling to get a refund.
