Taylor Swift’s fans were left fuming after tickets for her Eras tour went on secondary ticketing sites for thousands of pounds within minutes of going on presale.
There had been a waiting list to even get on the presale for the US pop star’s London and Edinburgh shows which began at 11am on Monday.
Shortly after the presale started, however, sites selling tickets crashed with nearly 40,000 people joining the online queue, which included early access that was granted to fans who had pre-ordered Swift’s album Midnights.
Despite assurances that precautions would be taken to prevent tickets from being resold for extortionate amounts elsewhere, this was not the experience for many fans.
On reselling site Viagogo, at the time of writing, tickets for London’s Wembley Stadium show were on sale for as much as £3,352 making them out of reach for most of the Anti-Hero singer’s dedicated following.
Taking to social media to vent their frustration, one fan fumed: “So @taylorswift13 tickets went on sale and are already selling for thousands on resale ticket sites!! How is that actually fair!!??”
“So they claimed that fans would get tickets and not scalpers, yet on all the re seller sites tickets are thousands. Yeah great job. Looks like me, a fan, won’t be going,” wrote another.
While a third complained: “So much for Ticketmaster trying to stop resale tickets. #TaylorSwift tickets are on Viagogo, some for extortionate prices, some saying face value (I call bull****, as I’ve just bought tickets in better seats for WAY less). Taking tix away from true fans!”
So they claimed that fans would get tickets and not scalpers yet on all the re seller sites tickets are thousands
— Jav (@javc123) July 10, 2023
Yeah great job 👍🏽
Looks like me, a fan won’t be going #TaylorSwiftErasTour #ErasTour #erastouruk #taylorswift #ticketmaster
Some also raged at having been in the queue only to be kicked out by Ticketmaster.
“I was first in the queue for Taylor Swift tickets and Ticketmaster kicked me out of the queue for literally no reason,” said one dismayed fan. “There goes my chance at tickets.”
The Standard has contacted a representative for Taylor Swift and for Ticketmaster for comment.
