T-Mobile is planning to announce a move that will cause select costumers to shell out more cash monthly. If you have an older T-Mobile plan for your smartphone, you will be automatically switched to updated plans that have higher monthly rates. The company plans to officially notify customers of this change next week, and will give them an option to opt-out if needed.
“We’re always looking for ways to give our customers more from our services and simplify their experience so, we’re moving a small number who are on some select older rate plans to newer plans that will deliver them enhanced or additional services.” said T-Mobile in a statement sent to TheStreet.
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The news was uncovered through a leak on Reddit. According to the post, T-Mobile customers will receive a notification about the changes on Oct. 17. Allegedly, customers on Magenta and One plans will be upgraded to Go5G, and those on the Magenta 55+ plan will automatically move over to Go5G Plus.
Customers on Simple Choice and Select Choice plans will be moved to Magenta or Essentials Select. And those with Simple Choice Business plans will move over to Business Unlimited Advanced. Customers will see price increases of up to $10 per line, and the changes are set to impact November billing cycles.
T-Mobile also said in the statement that if customers prefer not to be automatically upgraded to the newer plans, “they can choose to opt out and stay where they are by contacting us.”
Documents from the leaked memo also suggest that customers who opt out of the new plans after being automatically upgraded to them may be able to receive a credit for the inconvenience, though this has yet to be confirmed by T-Mobile.
The changes come after T-Mobile promised in 2020 to not raise prices on its phone plans for three years after merging with Sprint. Since then, T-Mobile launched its Go5G Plus plan in April, and then its Go5G Next plan in August, both plans have higher monthly rates.
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