Passengers impacted during the latest wave of strikes by easyJet Spain-based cabin crew should be entitled to compensation, a consumer group has revealed. Which? has advised travellers to be aware of their rights if flights are delayed or cancelled during the pay dispute.
Around 450 workers were expected to stage a walk out at Barcelona's El Prat airport, as well as in Malaga and Palma de Mallorca, with further stoppages planned for July 29-31. Ryanair workers based at some Spanish airports have also been on strike this week, with more action planned for the next fortnight.
Which? said customers should be compensated as soon as possible and should not be left out of pocket. Guy Hobbs, Editor of Which? Travel, said: “Strikes by airline staff are within the airline’s control, so if your flight is significantly delayed or cancelled because of this then you’ll likely be entitled to compensation.
“EasyJet must communicate these rights so that individuals and families are not made to suffer financially as a result of these walkouts in the UK’s favourite holiday destination. The airline should also offer to reroute affected passengers using other carriers if necessary."
He added: "Last week we reported easyJet to the Civil Aviation Authority for failing to rebook customers at the earliest opportunity or inform them of their right to compensation. The regulator must intervene if easyJet fails to meet its legal obligations to passengers this summer.”
The low-cost airline said it planned to run all of its flights regardless of the strike, but said some journeys could be affected.
A spokesperson responded: “There could be some disruption to our flying programme to and from Malaga, Palma and Barcelona during the strike period but at this stage, easyJet plans to operate its full schedule and we would like to reassure customers that we will do everything possible to minimise any disruption.”
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