Stress is building as Taylor Swift fans try to get their hands on the highly anticipated tickets for the UK Eras tour.
The first presale tickets for Taylor Swift's UK Eras tour are set to go on sale today, Monday, July 10. The first of the UK gigs becoming available are in Edinburgh and London as fans wanting to get their hands on tickets for Taylor's show in Edinburgh on June 7, 2024 and London, June 21, 2024, should be ready for 11am.
While people looking at the Edinburgh date of June 8, 2024, and London August 15, 2024 should be ready for 1pm and sales for Edinburgh, June 9, 2024 will go live at 3pm. This is only presale for people who purchased Taylor's album Midnights via her website who will have already received an email with access codes.
READ MORE: Live updates as Taylor Swift presale tickets for London and Edinburgh starts
However, with less than an hour before the presale, many fans are taking to social media to say they are struggling to log into their accounts on Ticketmaster and AXS. People can enter the waiting room from 30 minutes before the sale, so from 10.30am.
But for some, they cannot even log in. @HollyElenore said on Twitter: "What do I do???" as they shared a screenshot of their website crashing. The screengrab shows they have been unable to log into AXS website as it says "Sorry for the inconvenience."
@ddeokli added: "Hi @AXS_UK I can't access my account but need it for the Taylor Swift presale - your customer service isn’t responding please help."
Many people trying to log into Ticketmaster this morning as also reporting some of the same problems as they cannot log in due to being mistaken as a bot. @bluedkins wrote: "@TicketmasterCS Hello, I won’t stop getting this error can you please help me?"
Ticketmaster has replied saying: "Please clear your cache/cookies and ensure you aren't using any VPN software on your device/WiFi. If this doesn't help, please try using a different browser/device or using mobile data instead of WiFi."
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