While people across the world have flocked to Starbucks for decades now, the brand was hailed for supplying something other than coffee in their cups this week.
One man took to social media to give thanks to a barista who made a push to ensure the safety of an 18-year-old customer who he thought may have been in trouble, reports the Mirror. James Herring, who has over 33,000 followers on Twitter, made a post praising the Starbucks worker.
He told of a teen who had been approached by a stranger, and the Starbucks worker discreetly left a message for her on a hot chocolate cup that they said had been left by another customer. The message read: “Are you okay? Do you want us to intervene?
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“If you do, take the lid off the cup.”
James Herring uploaded an image of the cup, and added: “Kudos to the Starbucks’ barista who checked in on a teenage girl by writing a discreet message on her cup.
“The teen was observed being approached by a stranger so the staff member passed her a hot chocolate that ‘someone forgot to pick up’.”
Brandy Robertson, the mother of the teen who wishes to remain anonymous, said her daughter was at the Starbucks in Corpus Christi, Texas, when the incident happened. The young girl had been studying in the coffeehouse before she returned home and told her mother what had happened.
Brandy said: “She was holding the cup, and knew that I would love that someone did that for her.
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“It made me feel so grateful that the Starbucks employees were watching out for her. As a mom, that is my worst fear that something would happen to my child and nobody would be there to help.
In 2016, the multinational coffeehouse company increased their support and assistance through their Ask for Angela campaign which helps protect people from assault. It helps customers who feel vulnerable, unsafe or threatened to seek help discreetly.
By asking for ‘Angela’ who is a made up member of staff, the phrase will indicate that the person needs help with a situation and they will be assisted by an employee.
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