Spotify has been hit by a service outage which has left thousands of users unable to stream music.
The audio streaming giant has confirmed it is aware of a problem with its services and said in a statement posted to social media that it was “checking them out”.
Thousands of UK users have reported being unable to stream music via Spotify online, with audio already downloaded to a user’s library only being accessible.
According to service monitoring site Downdetector, problems began at Spotify at around 1pm on Wednesday, with more than 20,000 reports of user issues with the service being logged since then.
It said users were reporting problems with both the Spotify app and website.
In a statement posted to X, formerly Twitter, Spotify said: “We’re aware of some issues right now and are checking them out.”
The company did not offer any further information on what has caused the issue or for how long its services may be affected.
In February, the Sweden-based firm announced its user numbers had hit a record high of 675 million globally, a rise of 12% over the last year.
