Thousands of users are reporting issues using the workplace messaging service Slack as of Wednesday morning.
Users are reporting issues with both the messaging service’s website and app. More than 3,000 people reported issues late Wednesday morning, according to the website DownDetector.
“We're investigating reports of trouble connecting or loading Slack, we'll provide another update once we have news to share,” the company said in a 10:30 a.m. statement on the website Slack Status.
In a statement to The Independent, a Slack spokesperson said users should keep an eye on Slack Status as the company continues investigating the issues.
The company’s latest update came just after 1 p.m.: “We're still working to restore functionality to affected Slack features such as sending messages, workflows, threads and other API-related features. We'll be back with more updates as soon as they're available.”
Slack added another note at 1:30 p.m. explaining their team is investigating, but that there is no new information to share.
The Slack Status dashboard indicates notifications, searching, workspace administration, canvases, files and huddles are all unaffected as of noon Wednesday.
Slack is a popular cloud-based messaging service used by thousands of organizations across the world. The company touts more than 200,000 paid customers and daily users in more than 150 countries. Major companies, including Target, Uber, Etsy, Expedia and Airbnb all use Slack, according to their website.
The last major issue appears to have come on January 13, according to Slack Status.
“On January 13, 2025 from 4:45 PM PST to 5:05 PM PST, users may have experienced brief issues with Slack, including connecting to Slack, sending and loading messages and threads, and running workflows,” the company said at the time.
More to come, check back for updates...
