Sky is making it easier for customers on benefits to get cheaper broadband.
The internet service provider is the first to join the DWP's automatic verification initiative for discounted 'social broadband' tariffs. Instead of repeatedly proving their benefit claim status to access the discount, Sky customers can give Sky permission to ask the DWP to verify their entitlement to benefits and cheaper internet.
"This means people do not need to actively prove they claim benefits whilst on a tariff designed for those on low incomes, as they did previously, often as frequently as every month," the DWP said.
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Previously, customers would have to prove they are entitled to discounted broadband by providing screenshots of their Universal Credit account or evidence of letters from the Jobcentre.
Stephen van Rooyen, Executive Vice President & Chief Executive Officer, Sky, UK & Europe, said: "We know how important connectivity is to our customers, which is why we are focussed on ways we can support them to stay online. As well as support with bills, we also provide existing, eligible customers with a broadband and mobile social tariff, helping them stay connected for a significantly reduced cost. The Department for Work and Pensions eligibility tool is a useful step forward, enabling us to more easily confirm eligibility."
Customers who receive Universal Credit, Pension Credit, Income Support, Income-Based Jobseeker’s Allowance, or Income-Related Employment Support Allowance can use the automatic checker to get discounted broadband through Sky.
Switching to a discounted 'social tariff' could save benefit claimants up to £180 a year, the DWP says. Broadband social tariff take-up more than doubled in 2022 to 136,000 households.
Minister for Social Mobility, Youth and Progression Mims Davies said: "It’s positive to see a major provider, such as Sky, sign up to our scheme, making it easier for families to access cheaper broadband and mobile tariffs in difficult times, and I call on other providers to follow suit in offering this type of tariff for those in need.
"Claimants who think they might be eligible for one of these tariffs, should contact their provider.
"This is just one of the ways we are working to help households during these tough times as part of the government’s £37 billion support package for those most in need. Do use the DWP benefits calculator, which is a helpful tool for those looking to see if they could access wider support."
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