A savvy shopper has revealed how he got £360 off his annual Sky bill in just 10 minutes, amid advice from the MoneySavingExpert team whose research found that haggling worked for two-thirds of those who tried it.
One Sky customer claimed to have had a great success story. The viewer, named Dennis, said his contract with Sky had just expired and he found that he was going to be charged £109.50 per month upon renewal. Concerned about the cost, he contacted Sky and negotiated the price down. He told MoneySavingExpert: "My Sky contract had expired and gone up to £109.50/month, so I phoned up to challenge the increase.
"Now my bill is £79.50/month for the next 18 months. Absolutely worth doing as the call was answered quickly and it was all sorted within 10 minutes. Thanks MSE for reminding me to haggle."
Gary Caffell, utilities editor at MoneySavingExpert, told the Liverpool Echo: "While loyalty generally doesn't pay, this year's poll shows once again customers can make it work for their pocket if they're willing to give haggling a go. It never hurts to try."
A poll conducted by the money saving team enabled it to compile a top-ten list of firms that have been willing to negotiate discounts to keep hold of customers.
"It's positive to see the big names topping the poll once more, but it's also encouraging to see consumers from a wide variety of firms across all sectors having success," Mr Caffell added. "So, if you're out of contract, the power is in your hands to ask for a better deal.
"Benchmark prices elsewhere first, then be polite and with a bit of charm, there's a good chance you'll bag a decent discount."
The top 10 are:
- Virgin Media
- RAC
- Sky
- AA
- Admiral
- TalkTalk
- Three
- Sky Mobile
- O2
- Virgin Mobile
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