Fuming shoppers were forced to queue for 90 minutes just to get out of a car park at a "gridlocked" shopping centre in Huddersfield.
Drivers trying to leave Great Northern Retail park voiced their frustrations yesterday (Monday) as numerous vehicles were stuck waiting to leave.
The problem has apparently been going on for months because of roadworks nearby, Yorkshire Live reports.
One driver, Lewyn Clegg posted a picture online of a huge queue of cars building in the car park today, saying that it was a "nightmare".
He said: "Do not drive to Huddersfield Retail Park... (it's) gridlocked! We've barely moved in 20 minutes with screaming kids!"
Yorkshire Live spoke to a number of those stuck in the queue of cars.
One man told them: “It’s ridiculous, the authorities need to do something about it.
"I was here earlier and it took me an hour just to go a few yards."
A taxi driver said: “I was asked to take a fare here and you can’t refuse but it’s horrendous.
"I’ll be another 20 minutes before I get out of here. For us it’s very frustrating.”
A middle-aged woman from Waterloo said: “I thought it would be quiet but it’s not and it’s taking some time to get out of here.”
Asked if it was worth coming she said: “Certainly not!"
Others have complained about the queues recently, with Jordan Linthwaite writing to Kirklees Council: "You need to sort the roadworks outside of the Great Northern Retail Park in Huddersfield.
"An hour and half to leave a car park isn’t on. Just backlogged because of roadworks, it’s been going on for months."
Kirklees Council responded to Jordan by asking her to report her concerns to the council.
Michelle Dyson wrote that she had been to pick up an item from one of the stores, adding: "Twenty minutes later still sat outside the store as car park rammed".
There have been issues with gridlocked cars trying to get out of the retail park for months, with Kirklees Council saying in April that it would re-evaluate the temporary road layout and signals.
The council admitted though that some delays are inevitable and warned: "Congestion will unfortunately be worse for a while before it gets better."
