A money saving guru has shared a little known "hack" to help you get free stuff from IKEA.
The furniture store is much loved for its cheap and cheerful flat packs. But there's nothing worse than spending hours putting your new table or bed together only to realise there may be missing or broken parts.
Most shoppers experiencing this would return the whole item to the shop or set about to buy a brand new piece for it. But Faares, who regularly uses TikTok to teach people about all things personal finance, recently reminded his followers of a savvy IKEA hack everybody forgets, and it couldn't be more simple.
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The Mirror reported that in the video, Faares, who goes by the username @faaresq, plays both an IKEA cashier and a customer in a short yet informative skit. Faares as the customer, asks the cashier whether they could return an item, to which the cashier replies: "Sure, is everything okay?"
In response, the customer explained: "Yeah just one of the pieces broke as I was putting it together." The cashier replied: "Oh yeah, you don’t need to return the whole thing. I’ll just get you a new piece."
When the surprised customer then asked exactly how much they owed for the part, the cashier happily revealed: "Oh nothing, it’s free! Yeah, we offer free replacement parts on all of our products, even if you bought something last year and one of the pieces ended up breaking, we’d still get you a replacement part for free. That way you don’t need to buy a whole new thing."
Faares advised IKEA shoppers to head over to the spare parts page of the IKEA website, where they can pick up replacement parts completely free of charge. One impressed follower commented: "This is why IKEA is the best."
Another applauded: "This is why I love IKEA! I had a wardrobe that had a design flaw and most of the wood ended up breaking. They picked it up for free and refunded it!"
According to the IKEA website: "You can order smaller spare parts such as screws, knobs or plugs at no cost using our self-service. Spare parts will be delivered directly to your home address in approximately three to five business days. We have many furniture spare parts available. You can ask about them at your IKEA store or by contacting our customer service centre, these are only available when your items are still under warranty."
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