The Social Security Administration has temporarily closed 11 field offices around the country. Some temporary closures are due to scheduled maintenance and have reopen dates.
Field offices are the "retail" offices of the administration, where people can walk-in or make an appointment for basic services including applying for new and replacement Social Security cards and applying for benefits. Medicare beneficiaries can also get help applying for extra assistance paying for their prescription drugs.
Beneficiaries previously serviced by these locations are directed to call the main number, 1-800-772-1213 or TTY 1-800-325-0778, to receive assistance.
This message from the SSA appears under address information when you perform an internet search for the closed locations.
From U.S. Social Security Administration:
"This office is temporarily closed to in person traffic until further notice. Visit our website to update your personal information, apply for benefits, and access other services. We are still taking appointments by phone. Create a my Social Security account from our website to request a replacement Social Security card, get a Proof of Benefits letter, and more!"
Locations of temporarily closed Social Security offices
The following Social Security offices will temporarily stop all in-person service until further notice. Assistance will still be available by telephone until 4pm. Reopening information has not been posted for most of the locations. This list will be updated on a regular basis to keep you up-to-date on any additions to the list and which offices have resumed in-person services.
I have included the direct number for each office for future use. As of today, the numbers are still in use but dead end after a few menu selections; a recorded message encourages callers to use the ssa.gov web site to get the information and services they need.
Before you venture out to your local office, visit the SSA's Office Closings and Emergencies web page to check the status of any closures or other delays that might affect in-person services.
A my Social Security account, your online alternative
Whether you’re eligible for benefits or still decades away from retirement, creating a my Social Security account with the SSA is a great idea. my Social Security accounts are free, secure and can help you with many tasks. It can help you estimate your benefits, track your earnings history, or request a replacement Social Security card.
What can you do with a my Social Security account? If you are not receiving benefits you can:
- Set up or change direct deposit
- Get a Social Security 1099 (SSA-1099) form
- Change your address
- Request a replacement Social Security card
If you are not receiving benefits you can:
- Check your application status
- Request a replacement Social Security card
- Get your Social Security Statement
- Get personalized retirement benefit estimates
- Get estimates for a spouse’s benefits
- Get proof that you do not receive benefits
