Three quick-thinking security guards rushed to save the life of a man who collapsed at Liverpool's cruise terminal.
Jay Munro, 44, Karen Burgess, 48, and Adam Johnson, 24, were on duty last month when they noticed a guest unsteady on his feet as he moved through the terminal building. When he collapsed moments later, the trio leapt into action, performing CPR and supporting him until paramedics arrived at the scene.
Their efforts have now been recognised with each receiving a free cruise for two on board the Fred. Olsen liner, Borealis, along with a framed certificate from Lord Mayor of Liverpool, Counsellor Roy Gladden.
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The ceremony took place during a reception on board the Borealis on Monday to mark the 15th anniversary of the cruise terminal's opening.
Security guard Adam Johnson, from St Helens, said: "The day was absolutely perfect, from the moment we walked on the ship to the moment we left. The staff were so friendly, even if you weren’t speaking with them just a brief hello as they passed made the experience even better.
"Meeting the Lord Mayor was one of the highlights, and I'm so excited for our cruise next year."
Clare Ward, director of product and customer service at Fred. Olsen Cruise Lines, said: "One of our core principles is 'it's all about the people', and this situation really brings that home. We cannot thank Mr Munro, Ms Burgess and Mr Johnson enough for their quick actions and the care they showed to one of our guests.
"Their efforts undoubtedly had a huge impact, and it was a pleasure and a privilege to welcome them on board Borealis yesterday for a very special presentation from both us at Fred. Olsen and the Lord Mayor Roy Gladden.
"We really are so grateful to them all, and we can't wait to welcome them back on board for a cruise next year, as a special thank you from us."
Since the cruise terminal was officially opened by HRH The Duke of Kent in 2007, it has welcomed more than 700 ships and boosted the local economy by £65m. It's also on course to welcome its one millionth international visitor by the end of the 2022 season.
Councillor Harry Doyle, cabinet member for culture and visitor economy, said: "Cruise Liverpool has been on an incredible journey over the last 15 years. From the early days of six ships and 6,000 passengers, to the present day, where we have welcomed almost 100 operations and 200,000 passengers in 2022 alone, the 'sea-change' has been enormous."
John Mawer, Cruise Liverpool's head of cruise operations, said: "Coming off the back of an extremely challenging two years for Cruise Liverpool and the wider industry as a whole, it's important that we press pause and take stock of how far we've come in the last 15 years.
"Liverpool city council is in a unique position in owning and running its own cruise terminal. This arrangement paid dividends as we emerged from covid and, as a team, we worked with colleagues on the community testing programme, ultimately guiding the country and cruise industry on how to 'reopen' safely.
"We know the city is navigating difficult waters at the moment and we're working hard at Cruise Liverpool to attract more operators and expand our remit beyond cruise ships to ensure we can continue to have a strong economic impact whilst exploring innovative ways to meet our environmental goals."
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