A mum has thanked a Scottish ambulance worker after she 'helped save her son's life.'
Alex Clayton had been on what was supposed to be a relaxing holiday with her husband and young son, when the mum-of-one went into labour.
Only 34 weeks pregnant at the time, Alex and her partner Tony hadn't been expecting an early arrival, with the family hundreds of miles away from their Yorkshire home.
Renting out an Airbnb in Ceres, Fife, the family had called 999 and became incredibly grateful for call handler Lorna' Milward's guidance and quick-thinking.
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Taking place in June, 2021, Alex had given birth to baby Fraser, who was unresponsive after getting into difficulty.
Now thanking the ambulance service, the now mum-of-two explained Lorna had guided dad Tony through the resuscitation process until he started to breathe, reports the Record.
Tony said: “When I realised what was happening I was terrified and felt utterly out of my depth.
"Lorna was the very opposite; cool, calm and collected, she was able to talk me through something which I would never have been able to do without her on the end of the phone. We will be forever grateful to her.”
The family had been recovering from a bug when Alex woke in the night feeling unwell.
After going to the bathroom, she realised her waters had broken, and the baby was half-delivered breech, which meant his head was stuck.
Tony called 999 and Alex talked him through every step in the bathroom of the cottage.
Following the arrival of the ambulance crew, Jordan Cooper of Glenrothes Ambulance Station and Lynne Robertson of Leven Ambulance Station, Alex and Fraser were taken to Victoria Hospital in Kirkcaldy, where Fraser was kept in intensive care for a week until he was well enough to go home.
Lorna, who received a commendation for her actions, has been a call hander for a year and half, and this was the first baby she helped to deliver.
She was delighted to meet the family for the first time, almost nine months after the incident, after they got in touch with the Service.
They met at Edinburgh ambulance station, where Max was also given the chance to view the inside of an ambulance.
Lorna says: “I was always wondering about them, so I was pleased to get the chance to be able to meet them in real life.
"Once you are finished with a call you go straight onto the next one, so it was amazing to find out what happened, and to meet Fraser.
“Alex did so well.
"It was the first time a call like this had come through for me, and when I realised it was a breech birth at home, that the baby was the wrong way round, I knew that it would be challenging. It was a traumatic, life-changing moment for both Alex and Tony, so I knew I had to keep them calm and deliver the instructions on what to do, until the paramedics arrived.
"Alex and Tony worked well together which was vital in the safest delivery and care of Fraser, given the traumatic circumstances.”
Alex says: “It all happened so quickly, but I just remember how Lorna was so good at giving directions to us over the phone.
"If it wasn’t for Lorna, I don’t think Fraser would have made it. We hope we can stay in touch and keep her up to date with how he’s doing, as she is now part of our family story.”