A Scots mum says she was 'humiliated' in Asda after a worker accused her of buying a scratch card for her five-year-old son.
Carla Ria, 41, was in the Clydebank store with her son Vito on Saturday, January 7, when she went to the kiosk to buy a scratch card, reports Glasgow Live.
The mum, who says son Vito is obsessed with letters and numbers - so Carla asked him to pick a number.
She claims she was then taken aback, after a staff member who had just sold her tobacco refused to sell her the scratch card and accused her of breaking the law.
Carla said : "It's our local supermarket so we're there quite often.
"Vito is obsessed with numbers so I asked him to pick a number in a private conversation between the two of us. When I tried to buy it, the cashier refused to serve me.
"I asked to speak to the manager who agreed with the cashier. By this point, Vito was getting distressed and had run away to hide behind a wall. It was all unfolding in front of other customers.
"The manager then asked me to leave the store as if I had done something wrong. It was so humiliating and left Vito distraught."
Once back at home, Carla decided to call Asda and received an apology from a manager at the store.
Carla added: "I understand the law on this issue but in no way is this justified behaviour. It’s totally unreasonable. I contacted customer service as well as forwarded a further complaint on the matter to Asda and had a phone call from the secondary manager on shift who apologised for the incident after checking the CCTV and seeing the effect it had on my son.
"He said that the manager at the time had agreed with me but was obliged to back up his staff member.
"The way I was dealt with was embarrassing and humiliating, as a successful businesswoman who has employees and deals with customers on a daily basis to be looked down on in such a way is terrible."
When approached by Glasgow Live , Asda refused to comment, stating only that it is illegal to sell a scratch card by proxy to a child.
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