Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Edinburgh Live
Edinburgh Live
National
Katie Williams

ScotRail issues update to customers as railway services comes under new ownership

ScotRail have issued an update to all customers as they come under new ownership.

The railway service has been under the ownership of Dutch firm Abellio since 2015 but their contract is coming to an end.

Abellio faced criticism over cancellations and services which prevented their contract from being renewed.

READ MORE- Mum fell in love with homeless man outside supermarket and now they are married

The Scottish Government announced last year that ScotRail would be nationalised which will allow the service to be "affordable, sustainable and customer-focused", according to Transport Minister Jenny Gilruth.

ScotRail will be moving on from Abellio from April 1 and will run under the new ScotRail Trains Limited.

Getting in touch with their customers, ScotRail in an email said: "The transfer of the ScotRail franchise into the public sector will take place on Friday 1st April.

They reassured passengers and added: "There are no immediate changes and there is nothing you need to do. We will continue to run train services across the ScotRail network using the same employees, and we will continue to process your personal data for the same purposes."

If you're worried about Edinburgh Waverley looking differently, the ScotRail website have added that the branding will remain but all mention of Abellio will be removed.

And if you've bought tickets, they add that there will be no changes needed as all tickets bought are still valid for the dates shown on the ticket.

This includes all season tickets and all pre-purchased tickets where either the outward or return portion of the ticket is after April 1.

All staff will be moved over to the Scottish Government's owned company.

ScotRail temporarily nationalised in March 2020 to help with the pressures of the pandemic.

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.