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Several online brokerage firms including Charles Schwab, Fidelity and Vanguard appeared to be down for thousands of users early Monday during one of the biggest stock markets sell-offs of 2024.
User reports appeared to peak around and just before 10 a.m. ET, data from outage tracker Downdectector shows. Some frustrated customers online said that they were unable to log in or access their account balances.
“Due to a technical issue, some clients may have difficulty logging in to Schwab platforms,” Charles Schwab wrote on social media platform X Monday morning. “Please accept our apologies as our teams work to resolve the issue as quickly as possible.”
Fidelity and Vanguard did not immediately return requests for comment Monday from The Associated Press.
At its peak, Charles Schwab saw nearly 15,000 outage reports from users around 9:50 a.m. ET, per Downdetector. Fidelity and Vanguard saw another 3,800 and 2,900, respectively, closer to 10 a.m. ET.
User reports appeared to fall notably for all three platforms an hour later, but timelines for full recovery wasn't immediately known.
