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Manchester Evening News
Manchester Evening News
National
Liv Clarke

Ryanair hits back after passenger makes complaint about seat on flight

Most passengers who fly with Ryanair expect a no-frills experience. The budget airline is known for offering cheap tickets with passengers being charged for all sorts of extras should they want them.

Cutting back on things such as checked-in luggage helps to keep costs low, but sometimes passengers can be left bewildered by the budget experience. One Ryanair passenger took to Twitter when he was shocked to discover that the usual seat pocket was missing on his flight.

Twitter user Type1Tony wrote: “You don’t even get seat pockets in a Ryaniar flight?!” and added a laughing emoji. He accompanied the tweet with a photo of the seat in front of him, which featured safety instructions, a fold out tray - but with the usual pouch missing.

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Ryanair offered a tongue-in-cheek response to the tweet. The airline jokingly suggested that the passenger should store any belongings in his own pockets instead.

Other Twitter users were soon in on the joke. One user, Richard, added: “You must be able to buy pockets surely as an extra?!” to which Ryanair responded: “We call them pants Richard.”

Another pointed out that it’s actually quite beneficial for passengers as they won’t leave anything behind. The user replied: “Personal items forgotten in the seat pocket: 0.”

Someone else suggested that it helps with keeping the plane clean. Izzet Akif wrote: “Makes it faster for cleaning, which means shorter ground time which means more flights per airplane which means cheaper flights for us all.”

While Garin Fitter implied that it’s probably a good thing Ryanair doesn’t have pockets. He wrote: “Let’s be honest people only want seat pockets so they can shove sweet wrappers in them.”

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