Ryanair has been ribbed by a plane passenger who booked a window seat only to be placed next to a tiny glass portal.
Everyone who flies with Ryanair knows that you get what you pay for with the budget airline, which even makes passengers fork out for seats next to their loved ones.
Even Michael O'Leary, the company's CEO, makes fun of its reputation.
At a press conference earlier this month he joked about coffees at the back of the room being free and how unlike Ryanair such a gesture was.
However, when booking a seat, most passengers expect to get what they paid for.
Not so for one Ryanair customer.
Posting on Twitter, Marta Kelly uploaded a picture of their seat onboard one of the Irish airline's jets.
The 38-year-old said she paid around €14 (£12) extra for a window seat on the flight from Warsaw to Malta for a short holiday with her husband after a business trip.
She explained how they had booked a seat next to a window, only to be situated right beside the plane's exit door.
Writing on Twitter, Marta said: "Seriously @Ryanair I paid for the window seat."
In a comically half-hearted response, the airline's official Twitter account decided to point out to the user that they were placed next to something akin to a window.
The company's social media team simply reposted Marta's picture and circled the small glass hole in the exit door.
Mum Marta, a trader from Limerick, Ireland, told the Irish Mirror: “I loved the extra leg room don’t get me wrong. But thought it was a great opportunity to tweet at Ryanair because they always joke about window seat 11A that has no window at all.
“This was too funny to pass on. Love their marketing team and the banter they have.
“I like having a laugh and was hoping they will take it in good humour – they did. Still laughing at the commotion it caused."
Other social media users were quick to point out the hilarity of Ryanair's response, with one person commenting: "There's no such thing as customer service anymore and it's great."
Another user wrote: "As always Ryanair prepared to step it up a level if needed - if you don't like it, here's the door!
"I'd have just gone straight to that so I admire your patience."
A third user wrote: "Omg haha I hate Ryanair but I love Ryanair".
