Rhona Graff served as Madeleine Westerhout's point of contact at Trump Tower, providing assistance and guidance whenever needed. During the initial months, their communication was frequent, with conversations occurring on a weekly or even daily basis. As Westerhout settled into her role, the frequency of their interactions decreased, with more responsibilities shifting towards the White House side.
One of the key aspects of their collaboration was coordinating various aspects of President Trump's schedule and communications. This included managing his contacts, organizing his calendar, overseeing his golf schedule, and handling his personal mail, among other duties. Their close working relationship ensured that President Trump's affairs were efficiently managed and that his schedule ran smoothly.