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Dublin Live
Dublin Live
National
Emma Nevin

Revolut users' personal data compromised in cyberattack

British fintech company Revolut was hit by a cyberattack earlier this month that compromised some users' personal data.

The incident occurred late on September 11 and Revolut isolated the attack by 2am the next morning. It stemmed from an employee falling victim to a phishing scam through social engineering, allowing a third party to access some of their internal systems.

Approximately 0.16% of Revolut's total customer base had personal information compromised during the attack. Compromised personal data includes names, email addresses, date of birth, phone numbers and mobile device types.

Read more: Covid-19 scam text warning as fraudsters impersonate HSE

A Revolut spokesman told Dublin Live that no funds were accessed or stolen during the attack and all customers' money is safe. He said "Revolut recently experienced a highly targeted cyber attack. This resulted in an unauthorised third party obtaining access to the details of a small percentage (0.16%) of our customers for a short period of time.

"We immediately identified and isolated the attack to effectively limit its impact and have contacted those customers affected. Customers who have not received an email have not been impacted. To be clear, no funds have been accessed or stolen. Our customers’ money is safe - as it has always been. All customers can continue to use their cards and accounts as normal.

"We take incidents such as these incredibly seriously, and we would like to sincerely apologise to any customers who have been affected by this incident as the safety of our customers and their data is our top priority at Revolut."

Revolut have recommended that customers affected do not need to take any action, but asked them to be vigilant against suspicious activity, including suspicious emails, phone calls or text messages. Revolut has offered a free 12-month membership to online security company Experian IdentityWorks to all users affected by the cyberattack.

They said that a "special team" has been put in place to oversee customers’ accounts and ensure their money and data remain secure.

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