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The Canberra Times
The Canberra Times
Lanie Tindale

Residents of 'luxury' apartments told to avoid balconies after safety report

Engineers have told residents of million-dollar "luxury living" apartments to stay off their balconies following a damning structural report.

Highgate apartment balustrades are not properly reinforced, propping up glass at risk of "spontaneous shattering", according to a September 2023 report by engineering consultancy firm Bligh Tanner.

"We recommend apartment occupants remain clear of the balustrade edge and use extreme caution when accessing balconies to prevent loading," the report said.

Bligh Tanner identified 44 defects or issues, including glass that could potentially eject and shatter, damaged concrete columns and corrosion in steel structures.

The 17-floor building is on the corner of City Walk and Akuna Street in Canberra City.

Residents of Highgate apartments in Canberra's city have been told to stay off their balconies. Picture by Sitthixay Ditthavong, insets by Sitthixay Ditthavong, Bligh Tanner

Vantage Strata commissioned the report on behalf of the Highgate Owners Corporation, and Bligh Tanner engineers inspected the building on September 12 and 13, 2023.

The strata management company emailed residents on September 29, warning them to "exercise extreme caution when accessing balconies. Please remain clear of the balustrade and avoid any unnecessary loading [until further review]".

"We stress that these concerns have not yet been fully investigated and substantiated," the letter said.

The Canberra Times does not know if the issues identified in the Bligh Tanner report were reinvestigated or rectified. Bligh Tanner did not respond to enquiries in time for publication.

Hob breakout. The concrete is fractured here
Hob breakout. Most of the fracturing here is in the grout, although the hob concrete is also cracked
Honeycombed concrete at base of column carpark
Full height screen spalling at fixing location
Bony concrete core wall to fire stair
Active façade support framing showing corrosion
Figure 12 Typical Highgate balustrade
Unbraced slender structure roof
Significant elongation of slotted hole for movement joint cover plate
Missing awning above operable window
Evidence of drilling to fire stair door lock

Vantage Strata stopped managing the building in recent months and declined to comment. The new building manager, from Point Facilities Solutions, also declined to comment.

Morris Property Group completed the build in 2018.

The group were also responsible for an allegedly defective Kingston apartment complex, which the ACT government was forced to pay to fix in 2019.

Morris Group Property did not respond to multiple requests for comment. Worksafe ACT also refused to answer any questions.

Balconies have 'medley of issues'

Residents identified issues with balconies as early as 2020.

"The balconies present a medley of issues, and are unlikely to resist the required design loads," the report said.

A number of repairs to cracked concrete hobs were "poorly installed... with several already failing".

"The balustrade stanchions are not set in reinforced concrete and do not appear capable of withstanding the design loads," the report said.

Highgate balconies. Picture by Sitthixay Ditthavong

Bligh Tanner said they wrote a letter to body corporate outlining their concerns about the structural integrity of the balustrade system.

They told residents to limit their access to balconies immediately.

Issues with balconies:

  • Hob steel reinforcement location
  • Concrete cover to steel reinforcement
  • Cracking and spalling of concrete hob
  • Loose and dislodged sections of concrete
  • Repairs to concrete hobs
  • Stanchion pocket infill material
  • Timber packers in stanchion pockets
  • Cracking to slab edge
  • Balustrade glazing - monolithic toughened glass
  • Spitter drainage blockages
  • Source: Highgate ACT facade inspection report by Bligh Tanner (December 18, 2023)

'Spontaneous shattering'

The barriers on the balconies could potentially be at risk of "spontaneous shattering".

The panels are made from toughened glass, also known as safety glass.

This glass is also used on the building's facade.

It can "crumble and eject" when it breaks, shattering into small, tiny pieces.

Typical balustrade. Picture by Bligh Tanner

Toughened glass was permitted when the building was made but is no longer allowed at heights above five metres.

"[Tiny crystals] can cause spontaneous shattering of the glass in service, sometimes years or even decades after the glass is manufactured," the report said.

"It is understood that one balustrade of [a unit] suffered a failure in January 2023. The cause of the failure was not determined."

Three glazing panels across the building's facade have also failed, for unknown reasons.

Highgate. Picture by Sitthixay Ditthavong

At Highgate, the glass in the windows is only supported vertically - with no horizontal support to provide a barrier if the glass breaks.

"Should a failure occur... it is highly likely that the glass will eject from the building creating a void in the balustrade through which falls can occur," the report said, adding it also poses a risk to anyone below the balcony.

Other issues

The report identified issues within concrete columns in the basement and carpark, which could threaten the stability of columns and walls.

Engineers found several issues that increased the risk of water ingress - when water seeps into a building - including blocked drainage.

Honeycomb concrete at base, carpark. Picture by Bligh Tanner

Corrosion of steel sections supporting the building's external facade is a "significant issue" considering the age of the building, the report said.

Engineers also found Styrofoam, which is flammable, in several places such as on balconies and in the carpark.

"The material is combustible and should not form part of the building fabric," the report said.

'The height of luxury'

The website advertising Highgate apartments boasts they are "a soaring testament to the continued vision of Canberra's growth".

It says the building has "exquisite contemporary styling, with a focus on quality and fine attention to detail".

A 146m2 three-bedroom and two-bathroom apartment on the 17th floor sold for $1.19 million in April 2021.

Bathroom in one of the Highgate apartments. Picture by Elesa Kurtz

According to the real estate ad, the "penthouse style" unit "exudes style, sophistication and urbanity".

A similar apartment in the building, described as having "270 degree, city-scape views afforded by the floor-to-ceiling double glazed windows", sold for $1.1 million in February 2022.

Domain had six apartments listed for sale on May 28.

Two-bed, two-bath apartments were priced between $720,000 and $770,000, while sellers of one-bedders sought offers above $440,000 and $495,000.

A one-bedroom flat in the building is advertised for rent for $590 a week.

Barry Morris of Morris Property Group, Mick Gentleman and Barry Morgan before the opening of Highgate in 2018. Picture by Jamila Toderas

"Enjoy the sweeping city views from your generous covered balcony," the ad says.

It shows a balcony with a small table, chairs and plants.

Other units are advertised for rent on Airbnb for several hundred dollars per night.

There was no mention of safety concerns regarding the balcony.

Morris Property Group is responsible for several buildings in Canberra including Renaissance Manuka, Gungahlin's Amici, Park Avenue and Nova in Dickson.

Notable issues and observations

  • Cracking of the balustrade hobs, appearing to be caused by a combination of factors.
  • Where the horizontal reinforcement bar is incorrectly placed, the balustrade stanchions are not set in reinforced concrete and do not appear capable of withstanding the design loads.
  • All glazing to the facade and balustrade infills is monolithic toughened glass which when broken can crumble and eject from the frame, causing potential safety issues to persons below.
  • This type of glass is also at risk of spontaneous failures due to nickel sulphide inclusions. Although the glass is reported to have been heat soak tested, which significantly reduces the risk of spontaneous failure, it does not completely eliminate the risk.
  • Failing concrete repairs to balcony hobs.
  • Poor and missing waterproof membrane application to balconies and plant decks.
  • Blocked overflow drainage to the balconies.
  • Movement joint cover flashings between buildings are beyond capacity and tearing out, with potential to dislodge from building.
  • Poorly sealed precast panels on projecting concrete slab sunshades, which may allow water ingress.
  • Missing lightning rod on the roof parapet.
  • Damage to active facade elements.
  • Corrosion and misaligned fixings to steelwork supporting the active facade and the aluminium louvres behind the lift core.
  • Insufficient allowance for vertical movement to full-height glazing screens between balcony slabs.
  • Inadequate bracing to roof screening.
  • Pipe penetrations through slabs in close proximity to concrete columns (i.e., areas of high stress) throughout basements and carpark levels.
  • Cracking in concrete beams and to a lesser degree some instances of slab cracking throughout basements and carpark levels.
  • Poorly compacted concrete resulting in sections of honeycombed concrete to columns and walls.
  • Source: Highgate ACT facade inspection report by Bligh Tanner (December 18, 2023)
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