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Tom’s Guide
Tom’s Guide
Technology
Alyse Stanley

Reddit was down — what happened during major outage

Reddit.

Reddit, the super popular social news and discussion site, briefly went dark on Monday morning. Shortly after 11 a.m. ET on April 21, DownDetector saw a spike in outage reports, shooting from zero to a peak of over 110,000 in just a few minutes.

The outage was widespread, affecting posters around the globe. Some reported that the site was sluggish and refused to load, while others were seeing Reddit's custom error page pop up whenever they tried to access the app or website.

The Reddit app is a popular platform where users share and discuss a wide range of topics. When it's down, it significantly affects millions of Redditors who rely on it for information and community support.

On its status page, Reddit posted a statement at 8:52 a.m. PDT (11:52 a.m. ET) that it had identified "elevated errors" across the site and app, and was working on a fix.

At around 9:10 a.m. PDT (12:10 p.m. ET), Reddit said "a fix has been implemented," and based on DownDetector reports, it looks like the site and app are returning online for many users. Reddit's status page marked the issue as "resolved" as of 9:21 a.m. PDT (12:21 p.m. ET) on Monday morning. In a statement to Tom's Guide, a Reddit spokesperson provided the following explanation: "We were briefly unable to connect to one of our databases, which caused the outage."

Along with Reddit, Amazon's cloud-computing arm, AWS, and Crowdstrike were also seeing reports of outages trickling in, though whatever issues were going on seem to have been resolved as well.

(Image credit: DownDetector)

Having trouble accessing the Reddit app? You're not alone. Thousands of users are reporting having issues accessing the popular forum site, and there's no telling when it'll come back up at this time. On DownDetector, reports of Reddit outages peaked at over 110,000 worldwide early Monday morning.

CrowdStrike and AWS seeing outages too

Reddit's not the only one having issues this Easter Monday. Crowdstrike, which offers cloud-based security solutions to businesses, and Amazon Web Services (AWS), the e-commerce giant's cloud-computing platform, are also seeing reports of outages on DownDetector, though they number in the hundreds rather than the thousands.

Reddit says fix is on the way

(Image credit: Reddit)

Hopefully some good news may be on the way soon. Reddit posted to its status page at 9:10 a.m. PDT (12:10 p.m. ET) that a "fix has been implemented" for the "elevated errors" the platform identified early Monday morning across its site and app.

The outage reports on DownDetector have dropped significantly since Reddit issued a statement saying it had implemented a fix. Reports were hovering around 100,000 but have dropped to just over 2,000 shortly after 12 p.m. ET on Monday.

Outage cause remains unknown

(Image credit: Shutterstock)

As Reddit appears to be coming back online for some users, the cause of the outage remains a big question mark. We've reached out to Reddit for more information, and will update once we hear back. Back in November, when Reddit saw its last major outage, the issue was attributed to a "bug in a recent update" to the platform.

Down Detector has steeply declined to just under 1,300 reports.

Reddit confirms outage (and fix) on Twitter

Huzzah! The Reddit server status website now shows everything in the green with all systems operational. We were able to successfully respond to a post in /BuyItForLife in the app to test out whether everything was back up and running.

The X Reddit Status posted a similar message about the issue being addressed at 12:21 P.M. Eastern.

Real-time reactions to outage on X

With Reddit down this morning, users sprinted to X (formerly Twitter) to see if anyone else was having issues and share their frustration. As usual with these kinds of outages, the platform quickly turned into a hub for real-time user reactions and updates as the outage went on, with many memes to go around.

Reddit outage appears (mostly) resolved

(Image credit: DownDetector)

As of this writing, 12:37 P.M. ET, it looks like Reddit's major global outage has mostly been resolved. Reddit posted an update to its status page noting as much.

We still don't know what caused the popular social media platform to go offline.

Down Detector shows fewer than 1,000 reports now, and that number is continuously dropping. The site appears stable on the website and the app, and we've had no trouble with logging in, posting, or commenting.

Crowdstrike and AWS coming back online too

Now that Reddit's outage woes seem to be winding down, two other platforms experiencing issues this Monday morning, Crowdstrike and AWS, also seem to be on the mend. Crowdstrike is hovering around 100 reports of outage, down from a peak of 374, while AWS has fallen by about half in the last hour.

Is Reddit back online?

(Image credit: Shutterstock)

After Reddit saw worldwide outages on Monday morning, Reddit has marked the issue as "resolved" on its status page as of 9:21 a.m. PDT (12:21 p.m. ET). DownDetector reports have plummeted to under 500 from a peak of 110,000 early Monday morning, and both the Reddit site and app seem to be fully up and running at this time.

Reddit gives reason for worldwide outage

A Reddit spokesperson provided an explanation to Tom's Guide about this morning's worldwide outage: "We were briefly unable to connect to one of our databases, which caused the outage. A fix was quickly deployed, and we are now up and running."

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