Real Madrid have blasted as "insufficient" the proposal by UEFA to refund tickets to fans following the Champions League final chaos against Liverpool last season.
And the Spanish giants have announced they will offer legal help to supporters as they demand greater recompense for the lack of organisation at the Stade de France last May, which contributed to a delayed kick-off and a number of incidents outside the stadium.
An independent review last month absolved Liverpool and Real Madrid fans of any blame for the troubling evening and instead pointed the finger firmly at UEFA and the French authorities.
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UEFA on Tuesday announced a ticket refund policy in which all Liverpool supporters would be reimbursed along with those Real and neutral fans who met the governing body's criteria.
But Real are unhappy not all of their supporters are being given a guaranteed refund and have questioned UEFA's policy.
A club statement said: "Given the forcefulness of the experts' conclusions and the seriousness of the facts described, Real Madrid has been holding talks with UEFA in order to assess the compensation that would be offered to fans. Our club trusted at all times that these solutions would be commensurate with the seriousness of the facts, the scope of the damages caused and UEFA's responsibility for all of this.
"Unfortunately, our club considers the UEFA proposal insufficient, officially communicated last Tuesday and which consists exclusively of the reimbursement of the price of the tickets, which is also conditioned by the fulfillment of a series of requirements, among which is included demonstrate the time of access to the stadium.
"The content of the report, which was requested by UEFA itself, highlights that all the fans who attended the final were victims of its deficient organization and saw their safety and physical integrity compromised."
The statement continued: "For this reason, beyond being able to access the stadium or not, or having done so at the scheduled time, which in any case was due to the exceptional behavior of the fans of the two clubs, the reality is that all the fans suffered an inadmissible delay at the start of the match, in addition to the unacceptable insecurity both in accessing the stadium and in its evacuation, along with additional serious damage such as robberies, assaults and threats.
"For this reason, Real Madrid has decided not to collaborate in the limited compensation procedure promoted by UEFA, which we ask to rectify and assume full responsibility."
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