An estate agent has removed a home from its website after the seller wrote an appalling cancellation message which was emailed to a potential buyer, it has been revealed.
Purplebricks has the home listed on their website but the advert has since been pulled after the note ‘went against the company’s views and values’.
Within the cancellation message, which was sent on March 12, the ‘ property owner told the potential buyer that they were not accepting visits from the Indian/Asian community’ before accusing the group of ‘wasting their time’.
The seller wrote: “I am no longer taking viewings from the Indian/Asian community who are not serious buyers but just look around properties for sale...as a day out.
“There are many other properties you can waste people’s time on so I suggest you go view one of them.”
The home located in Hillcrest Avenue within Great Barr, West Midlands, has been pulled by Purplebricks, who said once they saw the comment they told the vendor that they would not sell their house.
The company has also refunded the vendor its signup initial fee, it is understood, according to Birmingham Live.
A spokesperson for the estate agent said: “The sentiments expressed in this message are completely opposed to Purplebricks’ views and values.
"As soon as we saw this comment, we told the vendor that we wouldn’t sell their house and refunded their fee. The house is no longer on the market with Purplebricks.
“We also contacted the buyer to express how appalled we were by this message and apologise that they’ve had this experience.”
BirminghamLive visited the home in a bid to make contact with the homeowner, however, a woman, who did not want to be named, answered the door and told our reporter that she didn’t know the vendor or the person that owned it.
She left the scene shortly after in a car, according to our reporter.
The original exchange was shared to the social media site, Next Door, sparking anger amongst users. One said: “So disgusting and unnecessary.”
Another added: “Absolutely ridiculous.”
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