A pub has issued a strongly worded response after an unhappy tourist wrote a critical review on TripAdvisor.
The reviewer claims they were denied entry to the pub after turning up with their large wedding party of 12 people.
The incident happened at the at the Rose Street Brewery in Edinburgh recently, with the pub taking issued with the reviewer who insulted its staff, Edinburgh Live reports.
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Taking to TripAdvisor to express their frustration, the American from Virginia wrote: "The staff had an attitude when we came in with a family and friends group of 12.
"They made up a 'law' that only groups of ten allowed in Edinburgh bars. We got married in Scotland two days ago, and universally everyone had commented on how friendly this country was.
"This bar was empty and clearly did not want our custom. They don't deserve it - two doors down are happy to have us. The woman behind the bar is a shameful depiction of my home country."
Unable to leave the scathing review unnoticed, the managers pub issued a reply. They expressed their regrets that the newlyweds had a bad experience and said: "Unfortunately, in accordance with the manager's policy, we cannot accept large groups of people which include at least 15 persons.
"This is due to the size of our venue and is not a law, but rather a choice of ours, where we reserve the right to refuse service. Staff had apologised and explained that there were other bars in the area that would be able to accept your large group.
"I apologise and understand your upset. However, I do not appreciate your cruel commentary about staff members in this circumstance."
Overall, the venue has a solid four-star rating on the trusted travel platform and comes in the top 500 - out of an impressive number of 1,776 - restaurants in the Scottish capital.
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