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Belfast Live
Belfast Live
Entertainment
David Young & Cate McCurry

Primark Belfast: Meet the eager shoppers who queued from 5am at revamped Bank Buildings store

Primark fans from across Northern Ireland began queuing outside its newly revamped Belfast store in the early hours of the morning ahead of the long-awaited reopening.

Staff formed a raucous guard of honour as they welcomed eager shoppers back to their Belfast store four years after a devastating fire gutted the historic Bank Buildings.

A party atmosphere greeted them as the doors opened shortly before 10am following a restoration that took four years and £100 million to return the listed building its former glory.

Read more: Watch: Timelapse video shows progress of Primark Belfast

Samuel Hamilton, from Belfast, was first in the queue and drove between the flag-waving lines of shop assistants on his mobility scooter.

“I am glad to see it back,” he said.

“When it was burnt down, I was depressed. I missed going in and looking around it, and the staff were always nice and polite.”

Samuel Hamilton queuing outside the Primark store in the historic five-storey Bank Buildings in Belfast city centre. (PA Wire)

Young sisters Jane and Brianna Robertson were also among the first shoppers to step inside the revamped store. Jane, 13, and 10-year-old Brianna started queuing at 5.15am.

The siblings got up at 4am and made the hour-long journey from Magherafelt with their parents.

Jane told the PA news agency: “We wanted to come down for the atmosphere and the clothes and the all new stuff, like the Disney cafe and the nail bar. We are going to look for make-up, nails and new clothes.”

Brianna, aged 10, and Jane, aged 13, Robertson who were first in the queue after arriving at 5.15am outside the Primark store in the historic five-storey Bank Buildings in Belfast city centre which is reopening after years of restoration work following a fire which destroyed the landmark building in August 2018. Picture date: Tuesday November 1, 2022. (PA Wire/PA Images)

Store manager Elizabeth McCalmont, who has worked for Primark for almost 30 years, said she had dreamed of the day the store would reopen.

“Four years ago we were all devastated by the fire and it has been my dream since then to see this day come,” she said.

“The excitement has definitely been felt here this morning. Primark has been at the heart of Belfast community for many years and I am proud to finally be able to say we are reopening the Primark Bank Buildings store.”

Belfast Lord Mayor Tina Black attended Tuesday morning’s ribbon-cutting ceremony as the doors reopened to the public.

“Tragically the 2018 fire did see the heart torn out of our city centre, and the emotions people felt, they were so high because this place, this building, this store, it just means so much,” she said.

“Today we’re celebrating the successful completion of this major restoration project, saving one of our most beautiful and iconic buildings.”

Staff at the Primark store in the historic five-storey Bank Buildings in Belfast city centre. (PA Wire)

In the years following the accidental fire, the red sandstone facade of the building was obscured by scaffolding and yellow containers, which were gradually removed in recent months as the work neared completion.

The redevelopment undertaken by the retail giant included demolition and rebuilding.

The new store features 88,200 square feet of retail space, a Disney-themed cafe and immersive experience, and a new nail and beauty studio. Primark has created almost 300 jobs with the reopening.

The renovation involved hundreds of crafts and tradespeople, including more than 40 expert stonemasons from across the UK and Ireland who were tasked with carving new stone works and repairing existing stone as part of the restoration.

The stone and marble on the building’s new facade was sourced from quarries in Finland, Scotland and Portugal, the same quarries from where the materials for the original structure were sourced in the 18th century.

People queuing outside the Primark store in the historic five-storey Bank Buildings in Belfast city centre. (PA Wire)

Primark Northern Ireland area manager Jacqui Byers said: “Today is a great celebration, not only for Primark, but for all of Belfast following years of hard work to recover and rebuild Bank Buildings.

“It is fantastic to have reached this day and return to our home in Belfast, bringing our colleagues back together under one roof with a store that is bigger and better than ever before.

“As we finally reopen, we wish to thank our colleagues, customers, the business community and the wider city of Belfast once again for their continued support over the past four years.

“Restoring Bank Buildings has been a passion project for Primark, completed in partnership with the wider city of Belfast and our amazing team of crafts and tradespeople – it has been a true team effort.

“This is a proud moment for us, and it is a testament to every individual involved that we welcome shoppers back today.”

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