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Wales Online
Wales Online
Toby Paine & Dave Clark

Police officer 'won't be bullied' into paying health centre parking ticket

A police officer who is refusing to pay a parking charge notice (PCN) says he "will not allow" the parking firm "to intimidate me or bully me”. Joseph Etele, a response officer from Hampshire, assumed the car park at Havant Health Centre would be free when he attended a medical appointment.

However, the 43-year-old was sent two charges by company Smart Parking, which owns the car park outside the health centre, for not typing in his registration details into the ticket machines. While parking is free for those attending health appointments, users are required to provide their number plate.

Joseph said in quotes reported by Hampshire Live: "The first time I tried their tablet it wouldn’t work for me at all – I asked the receptionist and he said 'don’t worry about it'. A couple of weeks later I went in again in another vehicle – I tried both tablets on that occasion and couldn’t get it to work.

“The last thing I’ve done is written to Smart Parking, referenced the ticket and I said I’m not vulnerable, you’re picking on vulnerable people, I’m not paying you and I’ve left it at that. It’s not like I’m trying to get out of a fee, it’s free parking - I was there for a medical appointment.

“I’ve got the notice – the main bit says 'you must pay this' in large letters then there’s an image and then the text underneath it which explains what’s going on is so hard to read which is obviously done on purpose. I can’t read it with my glasses on.

"I’m a police officer so I’m not intimidated by their tactics or anything, the worst-case scenario is that they’ll take me to court.

"I’ve done what I’ve done and I’ll wait and see what happens but I’m not going to allow them to intimidate me or bully me into paying something that really isn’t fair." Both charges are £60 each rising to £100 if the invoice isn’t’ paid within 14 days.

In a previous report, Smart Parking came under fire from a Gosport Borough councillor for “unfair” parking policies after a blue badge holder was fined for getting one digit of her registration number wrong. A Smart Parking spokesperson said: "There is very limited parking at the Havant Health Centre so Smart Parking were brought into manage its car park to make sure patients can always find somewhere to park.

"To ensure patients are not charged for parking, all patients are asked to register their cars onto a tablet on the front desk of the health centre. This procedure is clearly highlighted across numerous signs both in the car park and the health centre itself.

"In the case of Mr Etele, he parked without registering his car twice, so correctly received two charges. For context, on both days he received a charge, well over 100 patients parked and registered without any issues."

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