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Irish Mirror
Irish Mirror
National
David Kent

Penneys' booking system had people stressed out as booking system reopened online

Retail giant Penneys is set to welcome customers back officially on May 17 when restrictions are eased on non-essential retail.

Punters have eagerly awaited the return of the fashion giant and now they can get in a little bit earlier.

May 10 will see the first restrictions being eased with the return of personal services such as hairdressers and barbers.

People will have to wait another week to visit their favourite high street with non-essential retail set to return on May 17 however Penneys are giving people the opportunity to do some early shopping a week in advance with their shop by appointment system.

But it has caused consternation online.

Naturally, given it's one of Ireland's most popular shops and there's a rake of bargains to be found, people were anxious to get back inside the doors across the country.

So this led to a massive queue to form on the appointment system.

Penneys stores are gearing up to reopen next week (Penneys stores are gearing up to reopen next week)

Some people took to social media to vent their frustrations - with a couple getting messages that there was a four-hour wait!

"Got booted out of the #penneys booking system after waiting 20 mins ... couldn’t move past the date selection stage of the booking process... went to rejoin the queue and it’s THREE hours... be sound pls" said one.

Another reported a five-hour delay for her time.

Others suffered with crashes.

"Has the Penney's website crashed for anybody else?!" one user tweeted.

A second added:

"Anyone know if the booking system for Penneys has crashed? Getting in to select a date but not go any further?"

While a third compared it to another notable ticketing system:

"Who would have thought that an appointment for shopping in Penneys would be so popular. Its worse than queuing on the Ticketmaster website for EP tickets!"

But there were many who got fortunate - leading to some disgraceful touting!

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