Social housing tenants are being urged to complain about shoddy and dangerous housing in a major new Government advertising campaign.
Housing Secretary Michael Gove hopes it will encourage tenants to voice complaints first to landlords and then to the Housing Ombudsman if necessary, in an attempt to “shine a light” on rogue landlords.
The push to tackle substandard housing comes after an outcry following the death of two-year-old Awaab Ishak, who died in 2020 from a respiratory condition caused by mould in his home.
The Government has since put forward Awaab’s Law, which requires landlords to fix reported hazards in social housing, such as mould, in a “timely fashion” or rehouse tenants in safe accommodation.
Suzanne Muna, secretary of SHAC - Social Housing Action Campaign - shares her insight into the current issues residents are facing and whether she thinks this push to tackle substandard homes goes far enough.
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