Sky Mobile suffers mass outages as investigation underway
Thousands of Sky Mobile customers faced coverage issues on Tuesday as users reported not being able to make or receive calls or use the internet.
Online outage monitor Downdetector registered thousands of user reports about issues with Sky and O2 services on Tuesday afternoon.
The issue appeared to begin just after 2pm, with both mobile networks going down simultaneously.
Customers took to Twitter and other social media platforms to complain about the problems.
Hundreds of O2 customers were reporting outages, but the network has now confirmed that was linked to users not being able to reach Sky Mobile customers.
Posting to Twitter on Tuesday afternoon, the Sky Help Team said it was investigating the issue.
Services appeared to be back up and running for the majority on Wednesday morning. Downdetector received 152 report reports at 6.30am.
Sky has been approached for comment.
