A survey of patients at GP practices has revealed the most popular and unpopular surgeries across Nottingham. Thousands of questionnaire forms were given out at surgeries across the city for the GP Patient Survey 2022.
A total of 14,840 were returned and its findings were published on Tuesday, July 12. In the survey patients are asked about a range of topics, such as the helpfulness of staff, making appointments and out-of-hours services.
Patients were also asked about their overall experience at their surgery, with available answers ranging from 'very poor' to 'very good'. Welbeck Surgery, situated in Sherwood, scored the highest in that regard, receiving an approval rating of 93 percent.
Read more: Nottingham's best GP practices according to Patient Survey 2022
Sherwood excelled as an area, with Sherrington Park Medical Practice and Tudor House Medical Practice making the top three in Nottingham's boundaries. On the other end of the scale, St Albans Medical Centre in Bulwell was rated as good by just 45 percent of patients in the survey.
The practice, which recently took on an additional 2,500 patients from the now closed Springfield Medical Centre, said it was "working hard" to improve patient experience. Dr Oke pointed to a £200,000 investment into the surgery and said a new phone system had been implemented earlier this year.
"We want our patients to have a positive experience when they use our services, and hopefully they will start to feel the benefit of our continued investment," said the GP. "We will be holding our next Patient Participation Group meeting soon which is a great opportunity for our patients to give us their feedback directly. Please check our website for details."
Where does your GP practice rank?
Practices from most popular:
1. Welbeck Surgery (Sherwood) - 93 percent
2. Sherrington Park Medical Practice (Sherwood) - 92 percent
3. Tudor House Medical Practice (Sherwood) - 87 percent
= The University of Nottingham Health Service - 87 percent
5. Unity Surgery (Mapperley) - 81 percent
= The Windmill Practice (Sneinton) - 81 percent
= Plains View Surgery (Mapperley) - 81 percent
8. John Ryle Medical Practice (Clifton) - 79 percent
9. Meadows Health Centre - 78 percent
= Elmswood Surgery (Sherwood) - 78 percent
11. Hucknall Road Medical Centre - 77 percent
= Sherwood Rise Medical Centre (New Basford) - 77 percent
13. Fairfields Practice (Hyson Green) - 76 percent
= Beechdale Surgery - 76 percent
= Family Medical Centre (St Ann's) - 76 percent
16. Victoria and Mapperley Practice - 75 percent
17. Derby Road Health Centre (Lenton) - 74 percent
= The Wellspring Surgery (St Ann's) - 74 percent
19. Wollaton Park Medical Practice - 73 percent
= Grange Farm Medical Centre - 73 percent
21. Ruddington Medical Centre - 72 percent
= Greenfields Medical Centre (Hyson Green) - 72 percent
23. Forest Practice (Radford) - 70 percent
24. Lime Tree Surgery (Cinderhill) - 69 percent
= Bakersfield Medical Centre - 69 percent
26. Rise Park Surgery - 68 percent
27. Clifton Medical Practice - 67 percent
28. Aspley Medical Centre - 66 percent
= Sunrise Medical Practice - Clifton Campus Nottingham Trent University - 66 percent
= Deer Park Family Medical Practice (Wollaton) - 66 percent
31. Greendale Primary Care Centre (Sneinton) - 65 percent
32. Radford Medical Practice - 63 percent
33. Bridgeway Practice (the Meadows) - 62 percent
= Churchfields Medical Practice (Old Basford) 62 percent
= Leen View Surgery (Bulwell) - 62 percent
36. Riverlyn Medical Centre (Bulwell) - 61 percent
= Melbourne Park Medical Centre (Aspley) - 61 percent
= Parliament Street Medical Centre (city centre) - 61 percent
39. St. Luke's Surgery (Radford) - 60 percent
40. The Medical Centre (New Basford) - 59 percent
41. Rivergreen Medical Centre (Clifton) - 58 percent
42. Parkside Medical Centre (Bulwell) - 57 percent
= West Oak Surgery (Mapperley) - 57 percent
44. Broad Oak Medical Practice (Strelley) - 55 percent
45. Bilborough Medical Centre - 54 percent
46. St Albans Medical Centre (Bulwell) - 45 percent
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